All TreeFrog Rack products comes with 1 YEAR warranty against manufacturing defects.
Should you have issues with the product during the warranty period, We'll be happy to have a look at it. Warranty is only valid to its original owner and proof of purchase from zestyledirect.com is required for verification. 
Out of Warranty
Out of warranty and/or not the original owner? We understand your frustration. Found the part you need on our Parts & Accessories page? No? Contact us, let us have a look. Maybe there's something we can do to help. Fees may apply.
Please contact our Sales & Service Centre in Singapore or Thailand.